Support (Level S3 - Support Senior)

  • Level Guide
  • Overview
    Senior-level position. Performs complex tasks. 
  • Knowledge
    Typically requires considerable  related experience and know how.
  • Skills/Proficiency
    Fully proficient in role. Applies well developed skills to complete a broad range of tasks.
  • Degree of Supervision
    Limited supervision with latitude for independent judgment. Regularly completes assignments with little or no assistance. May assist less-experienced team members.


Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer Focus
Building strong customer relationships and delivering customer-centric solutions.

Nimble Learning
Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Values Differences*
Recognizing the value that different perspectives and cultures bring to an organization. 

*Denotes an emotional intelligence competency which contributes to ones ability to manage interpersonal and intrapersonal skills needed for the role. 


  • HR Compensation

    Bayou Building B2537
    2700 Bay Area Blvd, Box 167
    Houston, TX 77058-1002

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