- Level Guide
-
OverviewRequires moderate skill set and developing proficiency within discipline.
-
KnowledgeTypically requires a bachelor's degree (or international equivalent) and some relevant experience and know how.
-
ComplexityConducts work assignments of increasing complexity. Contributes to team objectives and outcomes that are largely operational.
-
Degree of Independent JudgementModerate supervision with some latitude for independent judgment. Limited problem-solving responsibility while working under defined guidelines.
Competencies
Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy,
and enthusiasm.
Being Resilient*
Rebounding from setbacks and adversity when facing difficult situations.
Courage
Stepping up to address difficult issues, saying what needs to be said.
Collaborates*
Building partnerships and working collaboratively with others to meet shared objectives.
Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding
of the unique needs of different audiences.
Customer Focus
Building strong customer relationships and delivering customer-centric solutions.
Instills Trust*
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Optimizes Work Processes
Knowing the most effective and efficient processes to get things done, with a focus
on continuous improvement.
Tech Savvy
Anticipating and adopting innovations in business-building digital and technology
applications.
Values Differences*
Recognizing the value that different perspectives and cultures bring to an organization.
*Denotes an emotional intelligence competency which contributes to ones ability to
manage interpersonal and intrapersonal skills needed for the role.