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Support (Level S2 - Support Intermediate)

  • Level Guide
  • Overview
    Mid-level position. Performs general tasks and completes routine assignments.
  • Knowledge
    Typically requires some related experience and know how.
  • Skills/Proficiency
    Developing proficiency in role. Applies skills to the completion of assigned tasks.
  • Degree of Supervision
    Moderate supervision with some latitude for independent judgment. Receives assistance in the completion of more complex assignments.

Competencies

Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer Focus
Building strong customer relationships and delivering customer-centric solutions.

Nimble Learning
Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Values Differences*
Recognizing the value that different perspectives and cultures bring to an organization. 

*Denotes an emotional intelligence competency which contributes to ones ability to manage interpersonal and intrapersonal skills needed for the role. 

Contact

  • HR Compensation

    compensation@uhcl.edu

    Bayou Building B2537
    2700 Bay Area Blvd, Box 167
    Houston, TX 77058-1002

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