Support (Level S2 - Support Intermediate)

  • Level Guide
  • Overview
    Mid-level position. Performs general tasks and completes routine assignments.
  • Knowledge
    Typically requires some related experience and know how.
  • Skills/Proficiency
    Developing proficiency in role. Applies skills to the completion of assigned tasks.
  • Degree of Supervision
    Moderate supervision with some latitude for independent judgment. Receives assistance in the completion of more complex assignments.


Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer Focus
Building strong customer relationships and delivering customer-centric solutions.

Nimble Learning
Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Values Differences*
Recognizing the value that different perspectives and cultures bring to an organization. 

*Denotes an emotional intelligence competency which contributes to ones ability to manage interpersonal and intrapersonal skills needed for the role. 


  • HR Compensation

    Bayou Building B2537
    2700 Bay Area Blvd, Box 167
    Houston, TX 77058-1002

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