- Level Guide
OverviewConsidered well developed and highly skilled and proficient in discipline.
KnowledgeTypically requires a bachelor's degree (or international equivalent) and considerable relevant experience and know how.
ComplexityConducts complex work important to the organization. Contributes to measurable team and/or organizational objectives that are largely operational.
Degree of Independent JudgementMinimal supervision with wide latitude for independent judgment. May assist less-experienced team members.
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Rebounding from setbacks and adversity when facing difficult situations.
Building partnerships and working collaboratively with others to meet shared objectives.
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Stepping up to address difficult issues, saying what needs to be said.
Building strong customer relationships and delivering customer-centric solutions.
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Optimizes Work Processes
Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Anticipating and adopting innovations in business-building digital and technology applications.
Recognizing the value that different perspectives and cultures bring to an organization.
*Denotes an emotional intelligence competency which contributes to ones ability to manage interpersonal and intrapersonal skills needed for the role.