The top priority of UCT is that all faculty, staff, students, and alumni have the digital tools necessary for success and the support system required to pursue each day with confidence.

We strive every day to:

  • Expand learning opportunities.
  • Enhance teaching through technology.
  • Enable research.
  • Employ innovative administrative solutions.
  Support Services
 

Your first stop for all technology needs! Located in the Bayou Building, suite 2300, the Support Center serves as the initial point of contact for all technology-related issues for faculty, staff, students, and alumni. We provide support via email, phone, walk-in, and self-service documentation. In times of crisis, when you just have a quick question, or anything in-between, we are here to ensure your request is properly escalated and resolved.

Forget your laptop? We are there for you then too – review laptop checkout procedures.

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  Instructional Services
 
Blackboard

Need help transitioning a face-to-face course to Blackboard or assistance using Blackboard? The Course Development team supports faculty, staff, and students using Blackboard Learn (University of Houston-Clear Lake's course management system) and other instructional technology tools.

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Multimedia

Need graphic, photography, or video production assistance? Our media team works behind the scenes to provide a variety of media-related services for promotional, informational, and instructional initiatives throughout the campus. For more information, please contact us at the UCT Support Center.

  Technology Advancement
 

Need new technology implementation assistance? Technology Advancement aims to ensure new technology implementations are consistent throughout campus. We serve as a consultative resource aimed to help you find the right solution for your specific business need. Working with Technology Advancement, you are also helping UH-Clear Lake lower technology costs and resources by reducing redundant campus technologies.

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  Tech Services
 

Need phone, fax, hardware, software, or networking assistance? Tech Services is your support system for all hardware and software related setup, troubleshooting, and upgrade needs. We ensure smooth campus computing and telecommunication implementations as well as coordinate the university's 3 year desktop replacement program. Additional services include scantron assistance as well as online self-service reference guides for your convenience. For more information, please contact us at the UCT Support Center.

  Academic Labs
 

Need to use a computer or print an assignment on campus? The Academic Labs are located throughout campus and provide a computing resource for all UHCL faculty, staff, students, and alumni. Support staff maintain all lab equipment and are available to address any questions or issues you may have!

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  Information Security
 

Is your data secure? Information Security affects all campus members. Its purpose is to ensure that information and systems are effectively safeguarded and compliant with legal and contractual obligations. Please contact us for questions or to schedule a "security check-up" and additional training relating to information security.

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  Infrastructure and Application Development
  Ensuring our technology backbone continues to support us 24/7! Our Infrastructure and Application Development teams are continuously working to ensure that our technology foundation is well-cared for and maintained. Due to their diligence, all data, network, and business-continuity processes are safeguarded, empowering us all to succeed! For more information, please contact us at the UCT Support Center.
Contact
  • UCT Support Center

    Phone: 281-283-2828
    Email: supportcenter@uhcl.edu

    Bayou 2300
    2700 Bay Area Blvd, Box 225
    Houston, TX 77058-1002

    Office hours:
    Monday - Thursday, 8am - 10:30pm
    Friday - Saturday, 8am - 5pm
    Sunday, Closed