Mission Essential Task
To provide support to FMC by maintaining budgets, accounting, personnel, supplies and customer service.
Our department provides customer service by routing calls, maintaining a work order system and assisting people in using it as well as taking emergency needs via the telephone. We also contact the equipment maintenance contractors for callout services.
To make sure we are providing the best customer service possible, we take in the customer service surveys and route complaints and corrective requests to our department directors or supervisors.