Frequently Asked Questions

You can visit the parking window located in Bayou #1636. In addition, you can contact the Parking and Transportation directly at 281-283‐CARS (2277) or parking@uhcl.edu.

Parking and Transportation Department staff are available:

• Monday-Friday: 8 a.m. to 5 p.m.

After hours, or when customer service representatives are not available, leave a voice message or send an email. Your message will be returned in a timely manner.

Parking is enforced 24/7 in all campus parking lots. All vehicles parked on campus are required to have a valid parking permit properly displayed at all times.

The grace period applies only to student parking lots and is in effect during the first two weeks of the fall and spring semester only. Employee and visitor lots are enforced at all times.

Please note, there is no grace period during the summer, as summer permits are available for purchase starting in mid-May. For details on permit availability each semester, please refer to our website.

Parking permits are sold online only. You may use a credit or debit card.

No. Refunds are not issued for parking permits or citations once payment has been processed. 

During the purchase of your parking permit, you are required to verify the mailing address selected for delivery. If you have a permanent address that differs from your campus or school address, please ensure the correct address was entered at the time of purchase.

A temporary permit is issued immediately upon completion of the purchase and must be printed and displayed on your dashboard to avoid receiving citations while awaiting the physical permit. Permits may take up to 15 days to arrive by mail, and additional time may be allowed in certain cases due to processing or delivery delays.

If your permit has not been received after the expected timeframe or your printed temporary permit has expired, please contact the Parking & Transportation Office at 281-283-CARS (2277) or parking@uhcl.edu for further assistance.

Parking permit holders are allowed to transfer their permit to the vehicle they will be bringing to campus. If transferring the permit is not possible, a visitor parking permit must be purchased through the pay stations located on campus or use T2 Mobile Pay, as free parking is not available.

Please contact the Parking office at 281‐283‐CARS (2277) or email parking@uhcl.edu for further instructions.

If a parking permit is lost, stolen, or damaged, a replacement fee will be required to issue a new permit.

Check with the department that hired you to find out if any parking arrangements have been made. All vehicles must display a valid parking permit while parked on campus. Visitor permits are available for purchase through the pay stations located on campus or use T2 Mobile Pay, as free parking is not available.

Yes, as a community member you are encouraged to reach out to parking at Parking@uhcl.edu for more information on guest permits.

Check with the department, school, or office you are visiting to find out if any parking arrangements have been made. Otherwise, all vehicles must display a valid parking permit while parked on campus, which may be purchased at the visitor's pay station or use T2 mobile Pay.

Hang tags designated as "Alumni" or "Retiree" are valid only for parking in student parking lots. Please note that these hang tags are not issued by our office.

To purchase a temporary permit, you will need to visit a payment kiosk and pay with a credit or debit card to receive a permit to display on your dashboard or use T2 mobile Pay.

Currently, there are three payment kiosks at the Clear Lake campus: Lot G near the Delta Building, the Visitor Lot (Lot R) across from the main entrance of the Bayou Building, and in front of the Recreation and Wellness Center in Lot D4. There is also one payment kiosk at the main entrance of the Pearland campus. The machines accept MasterCard, Visa, and Discover. If the kiosk malfunctions, please call the parking office at 281‐283‐CARS (2277) to report the problem.

Below are the instructions once you arrive at one of the payment kiosk. 

Push any key to start the machine. It is solar powered and needs a key pushed to start it up. Please be patient as the kiosk operates at its own pace.

• Choose 3) Daily $10 and push "Ok"
• Enter the number of days (usually just one day) and push "Ok"
• If you have a promo-code push 1) yes and enter promo-code

To use a handicapped space, you must obtain a handicapped placard or plates from the Department of Motor Vehicles in addition to the UHCL parking permit or daily visitors parking permit. To find out more about purchasing a handicapped permit, go to form VTR‐214.

You may pay or appeal your citation by going to the Parking Portal. Search your citation number or plate number to find the citation.

You have 14 days to pay or appeal your citation. On the 14th day, a $20 late fee will be added.

Once an appeal is submitted, a decision will be issued within 2 to 6 weeks and sent to the email address on file. A hold is placed on the citation until the Appeals Committee has made their decision. If a fee is upheld, you will have until on the 14th day, if payment has not been received, a late fee will be applied. Please note that all appeal decisions are final and cannot be reconsidered.

Contact the Parking and Transportation Department at 281‐283‐CARS (2277) or parking@uhcl.edu