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Student Affairs offices report to the Vice President for Student Affairs.  
 
To expedite a resolution process, complaints regarding a particular Student Affairs unit can be addressed by contacting the office directly. 

Complaints regarding the Division of Student Affairs, if a satisfactory resolution is not reached in a timely manner, by working with the appropriate service provider listed, complaints should be directed to: 

Division of Student Affairs   
Tina Powellson, Ed.D., Vice President for Student Affairs 
Bayou Building, Suite 2523 
Phone: 281-283-3025
Email: StudentAffairs@uhcl.edu

Academic Affairs includes the faculty members, division chairs, college deans and central academic administration of UHCL, as well as Planning and Assessment, the Neumann Library, Sponsored Programs and the Office of Information Technology.

Complaints regarding undergraduate and graduate programs should be directed to the Office of the Dean of the appropriate college.

For matters related to Academic Affairs which includes the Center for Faculty Development and Office of Sponsored Programs, if a satisfactory resolution is not reached in a timely manner by working with the appropriate Academic Affairs college or service provider, complaints should be directed to:

For matters related to Student Success Initiatives which includes Student Success Center, Writing Center, Accessibility Support Center, Testing Center, Transfer Advising, and College of Business (COB), College of Human Sciences and Humanities (HSH), College of Education (COE), and College of Science and Engineering (CSE) advising departments, if a satisfactory resolution is not reached in a timely manner by working with the appropriate Academic Affairs college or service provider, complaints should be directed to:

 
For matters related to Neumann Library, Education Abroad and Scholar Services, UHCL at Pearland, and the Office of Information Technology, if a satisfactory resolution is not reached in a timely manner by working with the appropriate Academic Affairs college or service provider, complaints should be directed to:  

Complaints regarding Academic Affairs services, if a satisfactory resolution is not reached in a timely manner by working with the appropriate Academic Affairs college or service provider listed, complaints should be directed to:

Christopher Maynard, Ph.D., Sr. VP, Academic Affairs and Provost
Phone: 281-283-3000
Email: provost@uhcl.edu
Bayou Building, 2525
2700 Bay Area Blvd
Houston, TX 77058-1002

For matters related to Recruitment and Admissions, Academic Records, and Student Office of Financial Aid, if a satisfactory resolution is not reached in a timely manner by working with the appropriate Academic Affairs college or service provider, complaints should be directed to:

Complaints regarding Strategic Enrollment Management, if a satisfactory resolution is not reached in a timely manner, by working with the appropriate service provider listed, complaints should be directed to:

Ann Theodori, Ed.D.
Vice President for Strategic Enrollment Management
Bayou Building, Suite 2525
Box 74
Phone: 281-283-3011
Email: theodori@uhcl.edu

Administration and Finance provides a variety of services on behalf of the university for internal and external customers. Faculty and staff are considered internal customers, while students, alumni, and community members are the primary external customers.

Administration and Finance is responsible for facilities, the campus store and food services; business and accounting services; human resources; safety and security. Complaints pertaining to services provided by these departments should first be directed to the appropriate office.