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Blackboard Faculty Support

The UHCL Course Development & Support Team is now utilizing the Official Blackboard Learn Help Site. If you've not visited the Official Blackboard Help Site before, we recommend you visit that site and look for Blackboard-related of topics of interest by entering related keywords in the Search field provided.

Several UHCL-specific documents will remain on this page. Instructions and  videos on the Blackboard Help Site are extremely useful and concise. Information on Blackboard Collaborate is located at the Blackboard On Demand Training Center.

If you have questions regarding anything not addressed on this page or the Blackboard Help Site, please feel free to contact the Support Center at 281-283-2828  or by email at supportcenter@uhcl.edu. For those instructors who prefer to participate in our online Blackboard/OPALS training, please review the schedule on our Faculty Blackboard Training information page.   

Did you know Blackboard welcomes your suggestions for improving their products?

If you have an idea for a new feature or enhancement, please visit and join the Blackboard Community. Blackboard Community membership enables you to ask and answer questions about Blackboard, participate in user groups and programs for Blackboard users, and to submit product feedback.

Note: This link is not for UHCL-related Blackboard technical issues. Please submit those to the Support Center where they will be evaluated and addressed internally. If warranted, the ID and Course Development staff will submit the issue to Blackboard's technical Support Team.

Stay current on Blackboard updates, alerts, online learning tips, and more by visiting and subscribing to the UHCL Blackboard Updates and Tips Blog.

UHCL Blackboard Blog

  Course Development and Support Team
 

Through training, documentation, and consultation, the Course Development and Team supports faculty in identifying, evaluating, and implementing instructionally appropriate software tools to deliver and support face-to-face, hybrid, and fully online learning. We also provide ongoing technical support for university-approved applications and tools for web-based teaching and learning, thereby facilitating the creation and maintenance of easily navigable, well developed, accessible, high-quality web-based instructional environments for our users – the faculty, staff, and students of the University of Houston-Clear Lake. Please see our team's blog for more information.

Contact
  • UCT Support Center

    Phone: 281-283-2828
    supportcenter@uhcl.edu

    Bayou 2300
    2700 Bay Area Blvd.
    Houston, TX 77058-100

     

    Mini Support Center Hours

    Mon-Fri:
    8 a.m. - 5 p.m.
    Bayou Center Rm. 1312

     

    Virtual Office Hours

    Mon-Thu:
    7:30 a.m. - 7 p.m.

    Fri-Sat:
    8 a.m. - 5 p.m.

    The Support Center is closed on Sundays