The UHCL Course Development & Support Team is now utilizing the Official Blackboard Learn Help Site. If you've not visited the Official Blackboard Help Site before, we recommend you visit that site and look for Blackboard-related of topics of interest by entering related keywords in the Search field provided.
Several UHCL-specific documents will remain on this page. Instructions and videos on the Blackboard Help Site are extremely useful and concise. Information on Blackboard Collaborate is located at the Blackboard On Demand Training Center.
If you have questions regarding anything not addressed on this page or the Blackboard Help Site, please feel free to contact the Support Center at 281-283-2828 or by email at email@example.com. For those instructors who prefer to participate in our online Blackboard/OPALS training, please review the schedule on our Faculty Blackboard Training information page.
Did you know Blackboard welcomes your suggestions for improving their products?
If you have an idea for a new feature or enhancement, please visit and join the Blackboard Community. Blackboard Community membership enables you to ask and answer questions about Blackboard, participate in user groups and programs for Blackboard users, and to submit product feedback.
Note: This link is not for UHCL-related Blackboard technical issues. Please submit those to the Support Center where they will be evaluated and addressed internally. If warranted, the ID and Course Development staff will submit the issue to Blackboard's technical Support Team.
Stay current on Blackboard updates, alerts, online learning tips, and more by visiting and subscribing to the UHCL Blackboard Updates and Tips Blog.
- Fully Online Course Design/Development Guide (2020)
- Downloading and Installing RESPONDUS
- Extracting a Word Version of a Bb Quiz/Exam Via RESPONDUS
- End of Semester "Housekeeping"
- Start of Semester "Housekeeping"
- Technical Suggestions for Online Learning and Teaching
- Checklist for Successful Web-Based Learning
- Post-Disaster Blackboard Information (General)
- Post-Disaster Blackboard Basics
- Using Blackboard's Course Copy Feature
- Blackboard Quiz Tips (for Students)
- Fixing "Blacked Out" Course Menus
- Blackboard "Workgroups"
- Using Test Availability Exceptions
- Deploying a 3rd Party/Publisher Building Block
- Updating/Editing Course Menu Web Links
- Customizing Your Course List
- Checking and Fixing Course Permissions
- Adding Textbook Information and Image Item
- Adding or Editing a Course Evaluation Link (for COE, CSE, and HSH)
- Adding a Course Evaluation Link (for BUS only)
- Requesting a Building Block/LTI Integration with Blackboard
- Adding an Academic Support Link
- Viewing Unsecured Content
- Using Collaborate in Blackboard Groups
- Options for Faculty-Created Video Contents
- Understanding Multimedia File Size in Blackboard
- Creating a Video (MP4) from a Narrated PowerPoint
- Using Collaborate to Record a Video Presentation
- Video: Collaborate Basics for Faculty [5:26]
- Video: Blackboard Collaborate User Interface Tour (Instructors/Moderators) [3:00]
- Web Page: Get Started with Collaborate Ultra for Moderators
- Web Page: Schedule Collaborate Sessions
- Web Page: Moderate Collaborate Sessions - includes information on sharing files during a session, recording sessions, conducting polls, and other features
- Video: Zoom Meetings for Education Training [45:00]
- Guide to Zoom Webinars at UHCL
- Video: Zoom Webinars, Part 1 - Planning Your Webinar [54:37]
- Video: Zoom Webinars, Part 2 - Hosting Your Webinar [40:23]
- Important Information About Zoom Cloud Storage
Through training, documentation, and consultation, the Course Development and Team supports faculty in identifying, evaluating, and implementing instructionally appropriate software tools to deliver and support face-to-face, hybrid, and fully online learning. We also provide ongoing technical support for university-approved applications and tools for web-based teaching and learning, thereby facilitating the creation and maintenance of easily navigable, well developed, accessible, high-quality web-based instructional environments for our users – the faculty, staff, and students of the University of Houston-Clear Lake. Please see our team's blog for more information.