Get the Technology Support You Need
OIT's Instructional Design and Technology Team supports faculty, staff and students using Blackboard Learn (UHCL's course management system) and other instructional technology tools.
Our team includes the following staff:
- Two (2) Learning Technology Administrators (LTAs), who provide Blackboard and related instructional technology assistance to students and faculty, and are responsible for the day-to-day operation, maintenance, and updates to UHCL's instructional technology systems (e.g., Blackboard Learn, Blackboard Ally, Zoom, Echo360);
- Four (4) designated Instructional Designers (IDs), who provide course design/development assistance, technical support, and related consulting (instructional technology, active learning strategies, etc.) to UHCL faculty and staff; and
- One (1) Director, Technology Learning Services, who supervises both the IDT team and OIT's Support Center.
Working together, the team provides services such as:
- Course-related support and troubleshooting for UHCL faculty, staff and students using Blackboard Learn, Blackboard Ally, Zoom, Echo360, and related applications and tools.
- Instructional design/development services (design of new online or web-supported courses, revision of existing courses, and conversions of new and/or existing courses).
- Instructional technology consultation for web-supported, partially online and fully online courses.
- Blackboard training, instructional technology training, and instructional design/development/delivery training.
Blackboard Learn is UHCL's course/learning management system. Instructors may use Blackboard for their classes, regardless of whether they teach face-to-face (web supported), partially online, or fully online. To ensure that you are using devices, operating systems and web browsers that will support the use of Blackboard Learn, we recommend that you use the Browser Checker link, provided on the Blackboard login page, before each Blackboard session.
For more information about our team and services, please review our IDT Guide for Faculty. For questions regarding anything related to instructional design, instructional technology, or Blackboard and not addressed on this site or the Blackboard Help Site, please feel free to contact the Support Center at 281-283-2828 or by email at firstname.lastname@example.org. Your inquiry will be directed to the appropriate member of our team who will be happy to assist you.