Skip Top Navigation

Canvas Student Support

Updated, May 16, 2023

Welcome to the UHCL's Student Canvas Support Page! UHCL is in the process of switching from Blackboard Learn to Canvas as the university's learning management system (LMS). By the start of the spring 2024 semester, all UHCL classes will use Canvas. However, for the upcoming summer (SU23) term, only a handful of courses and instructors will be in Canvas, which everyone else remains in Blackboard.

Use the hyperlink provided below to see a list of all SU23 classes that will be taught in or supported in Canvas.

View All Summer 2023 Courses in Canvas (PDF)

We understand that navigating a new learning management system can be stressful; however, UHCL's Office of Information Technology has staff and resources to assist you. From troubleshooting technical issues to providing step-by-step guides, we're committed to empowering you on your educational journey. So, let's dive in and explore the vast possibilities that Canvas offers, ensuring you have all the tools you need to succeed!

How Do I Access Canvas?

If you've registered for one of the SU23 course listed in the PDF document above, you should have access to UHCL's Canvas system through Once you log into, you should see a Canvas tile on which you can click to access the new system.

I Logged Into, but I Don't See a Canvas Tile. What's Wrong?

If you've registered for one of the SU23 course listed in the PDF document above but you cannot see the Canvas tile, please contact the OIT Support Center, either at or (281) 283-2828. A Support Center specialist will gather your information (e.g., name, UHCL student ID#, SU23 Canvas course in which you're enrolled) and create a help ticket. That ticket will be assigned to a member of OIT's Technology Learning Services team, who will look into the problem and follow up with you in the order in which your ticket is received.

Online Canvas Training Course (Passport to Canvas)

Once you can log into Canvas, you should see a tile on your dashboard for a course called Passport to Canvas (Student Training). Whether you've used Canvas before or are new to this system, we recommend that all UHCL learners make time to complete this self-paced and information-packed training. Use the hyperlink below to access a short video about the Passport to Canvas training!

Passport to Canvas Promotional Video

Additional Canvas Resources for Students

Passport to Canvas Promotional Video []

Below are some additional short Canvas-related videos on topics specifically related to the student experience in Canvas:

OIT Support Center

In addition to Canvas-related assistance, the OIT Support Center should be your go-to resource for questions and technical assistance relating to most UHCL-provided computer hardware and software. You can contact the OIT Support Center by email at or by telephone at (281) 283-2828. For current operating hours, please visit the Office of Information Technology web page.

One system for which OIT is unable to provide end-user support is e-Services (also sometimes referred to as PeopleSoft). All e-Services-related questions and issues are handled by staff in UHCL's Student Enrollment Center. You can contact their office by email at or by telephone at (281) 283-2722.



  • Instructional Design and Technology

    Phone: 281-283-2981 

    Bayou 3608
    2700 Bay Area Blvd.
    Houston, TX 77058-100

    Virtual Drop-In Hours

    Zoom Meeting Link
    Monday: 10-11 a.m.
    Tuesday: 1-2 p.m.
    Wednesday: 6-7 p.m.
    Thursday: 10-11 a.m.

Related Links