Stay Healthy, Hawks: Coronavirus (COVID-19) Updates

Conference Calling Resources (video/audio)

University Computing and Telecommunications provides the following resources to faculty and staff as tools to support both instructional and business operations in response to campus preparations for COVID-19. 


Getting Started with Zoom

Zoom Webinar

Zoom Bombing

Unfortunately, there are instances of public Zoom meetings getting hijacked. This process of hijacking the Zoom session is “Zoombombing” and refers to uninvited intruders entering into video conference and disturbing the meeting with graphic images or hateful language. The perpetrator is usually someone who has no business in the Zoom session but has managed to get the link.

Use the steps below to improve the security of the Zoom meeting and minimize the impact of any unwanted visitor.

Screen Sharing

The most important tip is to prohibit open access to the screen sharing feature during your meeting. You can disable this setting in your account profile:

  • Log into your Zoom account
  • Click the "Settings" tab on the left side of the screen
  • Search for "Screen Sharing"
  • Under "Who can share?" change the setting from "Participants" to "Host Only" (see screenshot below)
    screen sharing setting sample
  • Save your changes

Schedule a Zoom Meeting

  • Don’t disable meeting password or any of the existing security options without a good reason.
  • Limit Screen Sharing to the Host if you are the only presenter.  With this setting enabled only you will be able to share screen.
  • Disable join before host – this will prevent meeting attendees from joining your meeting prior to your arrival. They will be allowed in as soon as the meeting host logs in.
  • Lock Your Session when everyone has arrived– this setting allows you to prevent additional attendees from joining your meeting once it has started
  • Remove a Participant from a Zoom Meeting – you can remove disruptive attendees from your meeting using this option
  • If you do have a Zoombombing incident, please notify IT Security

Additional Resources and How-To Videos

Join the daily Zoom Training Webinar hosted live to answer your questions and focus on the following topics:

  • How to download Zoom applications and join a Zoom meeting
  • How to schedule a meeting and send out invitations
  • In-meeting controls and differentiation tools (including the waiting room, share screen, breakout rooms)

Blackboard Collaborate 

Blackboard Collaborate Ultra can be used from within our Learning Management System (Blackboard Learn).  Collaborate can also be used for staff, team, and department meetings.  Collaborate Ultra runs inside the browser (i.e. FireFox and Chrome) without having to download any software to your computer.  The Instructional Continuity page will soon feature several UHCL-specific handouts and videos on Collaborate. 

Microsoft Teams 

Your central hub for teamwork, collaboration, virtual meetings, and filesharing.   

Desktop Telephone Mobility

A good solution for departments who interface with external customers such as prospective students and the community. Learn how to forward your work phone number to your mobile device or computer, with Cisco's Jabber. It's business as usual as your customers and colleagues call your work number without having to keep track of your cell phone or house phone. Download and configure Cisco Jabber.

Free Conference Call Web App

There are many free web conferencing tools. FreeConferenceCall is one temporary alternative if you need a quick solution to talk with people who may not have access to Teams.

  • UCT Support Center

    Phone: 281-283-2828

    Bayou 2300
    2700 Bay Area Blvd.
    Houston, TX 77058-100


    Virtual Office Hours

    7:30 a.m. - 7 p.m.

    8 a.m. - 5 p.m.

    The Support Center is closed on Sundays