A global technology issue with Microsoft and CrowdStrike has affected several UHCL desktop computers and services. The OIT Support Center is working with various departments to resolve issues. Access to PeopleSoft and Canvas are not affected.

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Instructional Technology Training

OIT's Instructional Design and Technology team provides training and support for faculty, staff, and students in Canvas and other instructional technologies. Previous training topics include Canvas, Anthology Ally, Zoom, Echo360, video creation, and strategies for active learning and technology-supported instruction. Current training options are listed on this page. 

Faculty/Staff Canvas Basic Training (Online and Hybrid Video-Based) - All faculty and staff who intend to use UHCL's Canvas system and have not used Canvas as an instructor at another institution must complete UHCL's basic Canvas training. Training is available via either a 100% online asynchronous course or a more condensed hybrid video-based version. Both delivery modes have rolling enrollments, permitting us to enroll participants continuously, upon request. To request access to either version of the Canvas basic training, please contact the Support Center. A help ticket will be generated and assigned to the appropriate member of our team, who will then enroll you and provide access instructions.

Faculty/Staff Blackboard Intermediate/Advanced Training (Online, Recorded, and Synchronous Virtual) - Numerous training options are available to all UHCL faculty/staff via the Canvas Training Portal. To learn more about how to access the portal and enroll in these sessions, please review our short video, Crash Course - Canvas Training Portal [3:02].

Other Technology Training Sessions - The IDT team welcomes faculty/staff requests for training on Echo360, supporting teaching with Zoom/Teams, Respondus Exam 4.0, video creation, and other related topics. Please contact your designated instructional designer (ID) or the OIT Support Center to submit a request/suggestion. 

Anthology Ally Training - A fully online, self-paced session on Anthology's Ally tool, and online accessibility in general, is scheduled for release in April 2024. Ally is a tool integrated into Canvas to assist faculty and students with improved content accessibility. For more information about this upcoming training opportunity, please contact the Support Center.

Canvas Student Training (Online) - The IDT team maintains a fully online course for students that introduces them to Canvas. Students may self-enroll in the course at any time. 


  • Instructional Design and Technology

    Phone: 281-283-2981

    Bayou 3608
    2700 Bay Area Blvd.
    Houston, TX 77058-100

    Virtual Drop-In Hours

    Zoom Meeting Link
    Monday: 10-11 a.m.
    Tuesday: 1-2 p.m.
    Wednesday: 6-7 p.m.
    Thursday: 10-11 a.m.