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Campus Textbook Access Program (CTAP) Student Information

Program Benefits

  • Required course materials are available digitally in Canvas by the first day of class, with no waiting in line with heavy books.   
  • Easy access and management of digital course materials in Canvas.
  • Reduced stress related to finding and purchasing the correct course materials in time for the start of classes. 
  • Digital platforms offer key features such as: highlighting, flash cards and note-sharing, leading to greater success in the course.
  • Up to 60% lower than equivalent pricing for required course materials.

Frequently Asked Questions

What is CTAP?

The Campus Textbook Access Program (CTAP) is a course materials affordability program that provides all students (undergraduate and graduate) with access to their required materials by the first day of class for a semester credit hour (SCH) per semester fee. 

What is eligible to be covered by the CTAP fee?

The CTAP fee covers required course materials for undergraduate and graduate students. This includes e-books, courseware, and clickers. Only materials marked by faculty as "Required" will be included in the CTAP fee. Recommended materials are not included in the CTAP fee. 

How do I know if I'm eligible for CTAP?

All undergraduate and graduate students are automatically enrolled in CTAP at the point of course regiration. Then, the Campus Store will prepare their required materials for them by the first day of class. Students not interested in the convenience and savings of CTAP can easily opt out each semester with no penalty. 

How much is the CTAP fee?

CTAP fees are added to your student fee bill as a "Learning Material Fee" and "Learning Material Sales Tax", and financial aid and scholarships may be applied. You may opt out of CTAP on a semester-by-semester basis. Fees for the 2026-2027 Acadmic Year are $30 per semester credit hour (SCH). 

Are CTAP fees subject to sales tax?

Yes, CTAP fees are subject to the 8.25% Texas State sales tax. Sales tax for the 2026-2027 Academic Year is 8.25% of your total. 

Can I use financial aid to pay for CTAP fees?

If you have been awarded financial aid and your award surpasses the cost of tuition and fees, the CTAP cost can be covered by the aid you have already been awarded. Please contact the Student Financial Aid Office for questions related to your specific situation at uhcl_fao@uhcl.edu

Are part-time students included in CTAP?

Yes, all undergraduate and graduate students, both full-time and part-time, are included in CTAP.

I'm having an issue accessing my course materials, who do I contact?  

If you are having issues accessing your course material contact 2163mgr@follett.com

How do I opt in to CTAP?  

All undergraduate and graduate students are automatically opted in to CTAP upon registering for classes each term. No separate action is required.

Can I opt out of CTAP?  

Yes, you may opt out of CTAP on a semester-by-semester basis.

Please note that if you opt out of CTAP, you will be responsible for procuring all of your course materials on your own. 

How do I opt out?

To opt out of CTAP, simply access your student account and click on the "Finances" icon. Click on "CTAP Opt Out" in the left-hand column, then click the "Opt Out" button. 

I opted out but want to opt back in. Can I?

Yes, you may opt back in any time up through Census Date for the 'Regular Session I' each semester. To opt back in, access your student account and click on the "Finances" icon. Click on 'CTAP Opt Out' in the left-hand column, then click the 'Opt In' button. 

If I choose to opt out of CTAP, will I be refunded the fee?

If you opt out of CTAP prior to the deadline, Census Date, for 'Regular Session I' as reflected in the academic calendar, you will receive a credit on your student fee bill for 100% of your CTAP fee. Credits are typically available within one business day. The CTAP fee is non-refundable after the opt-out deadline. Please contact the Office of Student Business Services for questions related to refunds at sbs@uhcl.edu

When will the opt-out window open?

The opt-out window will open in alignment with student fee bills being posted each term. The opt-out window will remain open until Census Date for 'Regular Session I'. The Summer 2026 opt-out window is open and will remain open until June 8, 2026. 

What is the last day to opt-out? 

The opt-out deadline for CTAP is the Census Date for the 'Regular Session I' for each term, which is the last day you may add a class. For Summer 2026, the opt-out deadline is June 8, 2026. 

Please note that if you opt-out of CTAP, you will be responsible for procuring course materials on your own. 

If I withdraw from the University, will I be refunded the CTAP fees?

If you withdraw from the University prior to the CTAP opt-out deadline for that semester, you will receive a credit on your student fee bill for 100% of your CTAP fee. The CTAP fee is non-refundable after the opt-out deadline. 

How do I access the digital course materials? 

Students participating in the program will have their required digital materials available directly in Canvas. On the left hand side there will be a link to "My Materials". Click on it to access your course materials.   

Will I have access to the digital materials in my CTAP course after the semester is finished? 

Digital materials can be accessed for a minimum of 180 days and may be available for a longer period of time based on the material adopted and the publisher's term. 

Can I get a printed copy of digital materials? 

Digital formatted materials help keep the price of CTAP affordable. However, printed loose-leaf materials may be available upon request on a case-by-case basis for an additional fee. Please contact the Campus Store at 2163txt@follett.com

If I register after the semester has already started, when can I expect to have access to the digital materials? 

Required digital materials will be accessible to students in their Canvas account within 24 hours of their registration. 

I received an incomplete as a grade for one or more of my classes. Will I continue to have access to digital materials in future semesters so I may complete the class(es)?

The CTAP fee provides you with a digital subscription to required course materials only for the semesters that you are opted into CTAP. You will need to purchase the required course material again, if you receive an incompleted grade for one more classes and are enrolled for that course in future semesters. Please contact Support@follett.com so the UHCL Campus Store Team may assist you. If you are opted out of the CTAP fee in future semesters, you will need to purchase course materials for any class(es) for which you received an incomplete grade. 

Are there physical course materials included in CTAP?

Most required course materials will be in a digital format to keep the costs of CTAP low. However, some classes may have physical required course materials provided as part of CTAP.

When and how will I know my physical course materials are available?

You will receive an email from Your UHCL Campus Store when your items are available. Be sure to look for an email from sender name customerservice@efollett.com Make sure you have your Hawk ID card or State ID for pick up.

What if I need my physical course materials shipped? 

Physical materials may be shipped to you for an additional flat fee of $10.

  1. Go to UHCL Campus Store webpage to purchase the CTAP Shipping Fee.
  2. Add the shipping fee to your bag and proceed to checkout. 
  3. Sign in to your shopping account, or check out as a guest by entering an email address to receive notifications and click Proceed to Delivery Method. 
  4. Choose "Ship to an Address" and enter the address for where you need your items shipped. 
  5. This is an important step! Check the box next to 'Any Special Instructions?' Provide us with the following information: Type into the field 'CTAP Student'. Provide your Student ID, Proceed to the payment method. Please note you will see two shipping fees on your bill, but one will be removed from the order when the store team is processing your CTAP shipping request. *You will not be charged twice for shipping*
  6. Once the product has shipped out, you will receive an email with tracking information.

If I either opt-out of CTAP or drop a course after I have received physical course materials, what do I do with them? 

If you opt-out of CTAP or drop a course after you have received physical course materials, you must return the physical course materials to your UHCL Campus Store. Your CTAP fee cannot be refunded until all required physical materials are returned to the UHCL Campus Store.

Do I need to return physical course materials at the end of the semester? 

No. Physical course materials are yours to keep in the CTAP program. 

Can I sell my physical course materials during buyback? 

Yes, physical course materials are eligible for buyback from your UHCL Campus Store. Click here for more information. 

If I already received my required physical course material through CTAP but later opted out of the program, dropped a course, or withdrew from the University, what happens if I don't return the required physical course material to the UHCL Campus Store? 

If you have physical course materials that need to be returned to your UHCL Campus Store because you opted out, dropped a course, or withdrew from the University, and you do not return the materials to your UHCL Campus Store by the appropriate deadline, the CTAP fee will be charged in full to your student account. 

How long do I have to pick up physical course materials? 

Students should make every effort to pick up physical course materials no later than two weeks into a semester. 

Are lab materials such as goggles, science kits and art kits included in the CTAP fee? 

No. Only required digital and physical course materials and clickers are included in the CTAP fee.

Beyond Course Materials

You have your course materials. What's next? Your campus store has the best selection of officially licensed campus gear around. We are ready to outfit you head to toe, with school spirit. Visit your campus store to grab all your spirit items, supplies and technology and meet your friendly campus store staff who are a knowledgeable resource to help you throughout the term.

Where do I go if I need more assistance?

If you need more assistance, you can find additional resources, support articles, and self-help tools, on our customer support page here: Customer Support Center. You can use our friendly chatbot in the bottom right of the page to be guided through tools for your specific questions.

Contact

  • UHCL Campus Store

    Phone: 281-283-2189
    UHCLcampusstore@uhcl.edu

    Bayou Building B1206
    2700 Bay Area Blvd
    Houston, TX 77058-1002

    Store Hours


    Summer Regular Hours
    Mon-Thu: 9 a.m. - 5 p.m.
    Fri-Sun: Closed

    Please call ahead
    during holidays and semester breaks.