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Policies and Procedures

Our Guarantee

If you are not 100% satisfied, let us know and return the course materials by the last class day and we'll refund your registration fee. We can afford to make this offer because we know this seminar is going to meet – or exceed – all of your expectations. It's part of our commitment to provide you with the highest quality of training.

Payment Policy

Your registration is not complete unless the Center for Executive Education (CEE) receives one of the following by the start of the seminar:

  • Payment in full
  • An approved purchase order
  • An approved Training Authorization (government agencies)

Special Accommodations

Any individual who requires a special accommodation for a specific disability should contact the CEE at 281-283-3120 at least one week prior to the seminar date.


Visitor's Parking is designated for seminar participants.

Continuing Education Units (CEUs)

Continuing Education Unit credits are approved for these workshops.

Tax Deduction

Training taken to maintain or improve professional skills is usually tax deductible. Consult with your tax advisor for applicability.


If you cannot attend, you may call to substitute another person without penalty, or transfer your registration to another date within twelve months. If you cancel with less than 1 business day notice, the fee is transferable but not refundable.

Program Changes & Cancellations

The university reserves the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions prevail beyond its control. Every effort will be made to contact each enrollee if a program is canceled. If a program is not held for any reason, the university’s liability is limited to the refund of the program fee.


Please contact the Center for Executive Education at 281-283-3120 or for refund requests.


  • Center for Executive Education
    Clear Lake Location

    Phone: 281-283-3120

    Bayou Building, 2117
    2700 Bay Area Blvd, Box 102

    Monday-Friday: 8 a.m.-5 p.m.

    Center for Executive Education
    Texas Medical Center Location

    Phone: 281-212-1725

    6624 Fannin St.
    14th Floor
    Houston, TX 77030

    Monday-Friday: 8 a.m.-5 p.m.