Hurricane Harvey FAQs and Resources

UHCL has created this webpage to keep students, faculty and staff informed. If you have questions about specific situations, you may email them to harvey2017@uhcl.edu. We are monitoring this email account and will forward your inquiry to the appropriate individuals. Please note that while the university is closed responses might be slightly delayed.

For more information or updates regarding the university and Hurricane Harvey, visit the Hurricane Harvey Campus Information webpage. 

Frequently Asked Questions

Last Updated October 4, 2017

Enrollment and Financial Aid

  Does the university have any financial assistance available for students affected by Hurricane Harvey?
 

The university has several different ways a student can apply for emergency assistance.

Dean of Students Emergency Loan

The Emergency Loan is for students currently enrolled for the fall 2017 semester and were affected by Hurricane Harvey. Students may be eligible to receive assistance either through a short term tuition loan or loan for school supplies. The tuition loan will only cover 25 percent of a student’s tuition/fee bill, which is the initial payment for the Short Term Loan. This will allow the student to stay enrolled and will allow them some time to arrange repayment with Student Business Services. The normal $15 fee for the tuition loan is being waived. Students may also request a school supply loan up to $500. Those applying may only choose one of these options. The request form can be found at https://uhcl.co1.qualtrics.com/jfe/form/SV_aVoRphg2M8eM2BT   and any questions should be submitted to Deanofstudents@uhcl.edu. If approval is granted for either loan option, the student will have to visit the Student Business Services Office (Student Services and Classroom Building, 1.103) to make final arrangements.

Special Circumstances Form

This is for students who have experienced a loss of employment, increased medical costs, or the death of a wage earner. They should complete the Special Circumstances Form. The completed form along with supporting documentation should be submitted to the Office of Financial Aid.

Financial Aid Disaster Consideration Form

This specific form is for students who have experienced extreme loss due to a natural disaster, i.e. house, car, etc. If this is the case, students will need to complete the Financial Aid Disaster Consideration Form.  The completed form along with any, and all necessary documentation should be submitted to the Office of Financial Aid. The Office of Financial Aid and the Dean of Students Office will coordinate this process. Students will be reviewed for additional financial aid and the Hawk Emergency Fund.

If there are any questions regarding additional aid, please contact the Office of Financial Aid or the Student Assistance Center.

  How long will I be able to add/drop classes without a financial penalty?
 

For those students attending the first 8-week session, you will be able to add/drop classes for that session through Sept. 8.

Everyone else enrolled in the regular 15-week session will be able to add/drop classes through Sept. 13.

  When is the fee payment deadline?
  Fee payment deadline will be Sept. 14 at 6 p.m.
  I haven’t enrolled yet for the fall term. Can I still do so?
  Yes, you can enroll through Sept. 8 for the first 8-week session and through Sept. 13 for classes offered in the second 8-week session or classes offered over the 15-week term. We will not be charging a late registration fee. (Note: If you were charged a late registration fee, that fee will be waived prior to the Sept. 14 fee payment deadline.)
  I need to withdraw from the university. Where do I start that process?
  UHCL will have staff available in the Bayou Building’s Garden Room on Tuesday, Sept. 5, 1 p.m. -- 7 p.m., and Wednesday, Sept. 6, and Thursday, Sept. 7, 10 a.m. to 7 p.m., to assist you. Staff from the Academic Advising Offices, Office of Financial Aid, Office of Veteran Services, Student Assistance Center, Office of the Dean of Students, and Office of Student Business Services will be available to assist students and give financial advice to aid in student decision making. No appointment is needed. If you are unable to make it to UHCL, email EnrollmentMgmt@uhcl.edu or call 281-283-3068.
  What are the Payment plan options for Fall 2017?
  UHCL continues to offer two payment plan options. It is the Installment Pay Plan Option and the Short Term Loan Pay Plan Option. Given the unfortunate circumstances caused by Hurricane Harvey, the published terms and conditions of Installment Payment Plan is being waived for the Fall 2017 semester. 
  What are the revised/new terms and conditions of the Installment Pay Plan Option?
 

Any student who choose the Installment Pay Plan option, will be required to pay the initial 25 percent plus the $15 installment fee by Sept. 14, 6 p.m.  However, the second and the third installment payment will be due at the same time as the fourth installment, Nov. 6. In summary, your tuition and fees outstanding balance is due on or before Monday Nov. 6, 2017 6 p.m. 

** Please note, the due dates for the second and third installments will still reflect the original dates when you select this plan.  

  What if I've already selected the Original Installment Payment Plan for Fall 2017? 
  The revised/new terms and conditions of the Installment Pay Plan option is available to all students who have selected the Installment Pay Plan option.  
  What are the terms of the Short Term Loan Payment Plan?
  The terms of the Short Term Loan remain the same, you will be required to pay the initial 25 percent plus the $15 loan fee by Sept. 14, 6 p.m.  The remaining 75 percent is due Oct. 26.
  I am a UHCL student receiving VA benefits. How does the closure impact my VA education benefits claim?
  UHCL’s Veteran Services Office will work with veteran students individually to ensure their VA education benefits claim is filed as soon as UHCL resumes normal business hours.
  Where can I go to receive assistance regarding adding classes, dropping classes, and withdrawing from the university? 
  UHCL will have staff available in the Bayou Building’s Garden Room on Tuesday, Sept. 5, 1 p.m. -- 7 p.m., and Wednesday, Sept. 6, and Thursday, Sept. 7, 10 a.m. to 7 p.m., to assist you. Staff from the Academic Advising Offices, Office of Financial Aid, Office of Veteran Services, Student Assistance Center, Office of the Dean of Students, and Office of Student Business Services will be available to assist students and give financial advice to aid in student decision making. No appointment is needed. If you are unable to make it to UHCL, email EnrollmentMgmt@uhcl.edu or call 281-283-3068.

Support Services

  What can I do to help alleviate stress from the storm?
 

UHCL’s Counseling Services can help. In addition to offering a tip sheet that provides sound recovery advice and resources, Counseling Services provides one-on-one counseling which is free and confidential for all students. Hours for counseling are Monday-Thursday, 8 a.m. – 7 p.m., and Friday, 8 a.m. – noon. “Healing After Harvey” support groups will meet noon – 4 p.m., Monday-Thursday, through Tuesday, Sept. 12. No appointment is necessary and all are welcome. For information, visit Counseling Services or call 281-283-2580.

For community friends affected by Hurricane Harvey, individual, couple and family counseling is available through UHCL Psychological Services by calling 281-283-3330.

  What if I need a place to live?
  Students looking for a place to live or looking for a roommate may connect with other students by visiting the Roommate Listing page.

Donations and Volunteer Opportunities

  How can I help students who have suffered losses?
 

Financial contributions can be made to the following entities:

  • #UHCLStrong – Hawk Emergency Fund. This is a priority fund that will be used to support UHCL students who have been displaced or face hardships because of Harvey. To support this initiative, visit https://giving.uh.edu/clake/, and select “Hawk Emergency Fund“ from the drop down box under Gift Information.

  How can I volunteer to help on campus or in the community?
 

UHCL faculty, staff and students continue to seek ways to give back by helping families who were victims to Harvey’s wrath.

Community volunteer opportunities:

Bookstore

  Will the deadline to return books be extended?
 

A full refund will be given in your original form of payment if textbooks are returned during the first week of classes with original receipt (Sept. 9).

With proof of a schedule change and original receipt, a full refund will be given in your original form of payment during the first 30 days of class.

If a student completely withdraws from the university anytime in the fall semester, the student can return the books with the original receipt and documentation showing the withdrawal. Books must be in the original condition. If books came with download or verification codes, the codes cannot be used. If the books were in shrink-wrapped packaging, the books must be unopened for return.

No refunds will be given on unwrapped loose-leaf books or shrink-wrapped titles, which do not have the wrapping intact. No refunds will be given on Digital Content once accessed. Textbooks must be in original condition. No refunds or exchanges will be given without an original receipt.

Transportation

  What help is available for transportation? What if I need a ride to campus or would like to give a ride?
 

Students who need assistance getting to UHCL or want to offer other students a ride should explore rideshare options available through https://www.uhcl.edu/campus-life/services/rideshare/.

  Will the parking permit payment deadline be extended?
 

Yes, the grace period for purchasing a permit is extended through Monday, Sept. 25, with enforcement in the student lots beginning Tuesday, Sept. 26.

Enforcement for visitor lots/spaces and employee lots is currently in effect.

Parking permits are required. Students needing financial assistance should visit the Enrollment and Financial Aid FAQ section for emergency funding options. Questions about financial assistance should be directed to the Dean Students Office.

Other Questions

If you don’t find the information you need in this FAQ, you can send an inquiry to harvey2017@uhcl.edu. We are monitoring this email account and will forward your inquiry to the appropriate individuals. Please note that while the university is closed responses might be slightly delayed.

Resources

Volunteer Opportunities

UHCL faculty, staff and students continue to seek ways to give back by helping families who were victims to Harvey’s wrath. 

Community volunteer opportunities:

Donate

Financial contributions can be made to the following entities:

Transportation to Campus

Disaster Recovery Centers

Disaster recovery centers offer in-person support to individuals and businesses in 39 counties included in the Texas federal disaster declaration for Hurricane Harvey and the subsequent floods.

The Federal Emergency Management Agency, or FEMA, and the U.S. Small Business Administration as well as other state organizations and agencies are available at the center to discuss available assistance and to provide help to those needing guidance in filing applications.

To find a center, visit www.disasterassistance.gov and select the DRC Locator link.

Home Assistance

For those who have lost homes or suffered home damage, assistance might be available.

Bay Area Houston Habitat for Humanity

Those seeking new homes, should visit http://www.bahfh.org/home-ownership/build-a-home/

To attain critical home repairs, submit an application by visiting www.bahfh.org/bay-area-habitat-accepting-critical-home-repair-applications/

Shelters

Items needed to support Hurricane Harvey relief include the following items, but may vary according to the specific shelter site. You may want to contact a shelter site before venturing out.

  • Nurses
  • Physicians and Physician Assistants
  • Social Workers
  • Clothing (t-shirts, sweat pants, underwear, etc.)
  • Bedding (sheets, blankets, pillows etc.)
  • Personal hygiene items
  • Baby supplies (diapers, unopened formula, bottles, etc.)  
  • Towels
  • Pet supplies (food, carriers/crates, leashes,
  • Towels
  • Non-perishable food

Keep up with a list of open shelters