SAC Student Tech II

Dean of Students 

Student Assistance Center (SAC) in SSCB

The Student Tech II/Student Associate is part of a student-centered team which provides support and general information to students, parents, faculty, staff, and the UHCL community by phone and in person using best practices in customer service.

- Provide excellent customer service, support, and general information to students, parents, faculty, staff, and visitors by phone and in person.

- Serve as an ambassador for the Dean of Students Office and Student Assistance Center.

- Assist students with enrollment procedures; provide technical assistance for student online registration system and self-service tools.

- Intake academic records forms.

- Research routine problems and inquiries.

- Provide referrals to university offices and resources.

- Perform office/clerical duties, data entry, filing, photocopying and distribution of forms.

- Assist with special projects and other duties as assigned.

- Assist with training new staff members.

- Current UHCL student in good academic standing

- Verbal and written command of the English language

- Proficient in computer systems and applications

- Ability to exercise discretion and maintain confidentiality

- Capable of managing a high volume of requests with efficiency and professionalism

- Positive attitude, ability to multi-task, team-oriented, responsible and punctual

- Ability to manage time and commitments without extensive supervision

- Must pass criminal background check

The Student Assistance Center offers its employees training in customer service, opportunities to enhance a variety of skill sets, and professional/career development opportunities in a fun, supportive team environment. Students of all majors are encouraged to apply. This is a security sensitive position.

Open until filled.

ASAP

$8.88 an hour 

10 - 20/week

• Mon - Thu: 8 a.m. - 7 p.m.
• Fri: 8 a.m. - 5 p.m.

Students, please indicate your availability on the application.