SAC Student Tech II

Position Description

  • Position Closed
  • Department
    Dean of Students 
  • Location
    Student Assistance Center (SAC) in SSCB
  • Description

    The Student Tech II/Student Associate is part of a student-centered team which provides support and general information to students, parents, faculty, staff, and the UHCL community by phone and in person using best practices in customer service.

  • Responsibilities

    - Provide excellent customer service, support, and general information to students, parents, faculty, staff, and visitors by phone and in person.

    - Serve as an ambassador for the Dean of Students Office and Student Assistance Center.

    - Assist students with enrollment procedures; provide technical assistance for student online registration system and self-service tools.

    - Intake academic records forms.

    - Research routine problems and inquiries.

    - Provide referrals to university offices and resources.

    - Perform office/clerical duties, data entry, filing, photocopying and distribution of forms.

    - Assist with special projects and other duties as assigned.

    - Assist with training new staff members.

  • Qualifications or Preferences

    - Current UHCL student in good academic standing

    - Verbal and written command of the English language

    - Proficient in computer systems and applications

    - Ability to exercise discretion and maintain confidentiality

    - Capable of managing a high volume of requests with efficiency and professionalism

    - Positive attitude, ability to multi-task, team-oriented, responsible and punctual

    - Ability to manage time and commitments without extensive supervision

    - Must pass criminal background check

    The Student Assistance Center offers its employees training in customer service, opportunities to enhance a variety of skill sets, and professional/career development opportunities in a fun, supportive team environment. Students of all majors are encouraged to apply. This is a security sensitive position.

  • Deadline
    Closed
  • Start Date
    Closed
  • Rate of Pay
    $8.88 an hour 
  • Number of Hours

    10 - 20/week

  • Preferred Work Hours
    • Mon - Thu: 8 a.m. - 7 p.m.
    • Fri: 8 a.m. - 5 p.m.

    Students, please indicate your availability on the application.

Position Closed