Resources for Online Students at UHCL

The Office of Online Education at University of Houston-Clear Lake has developed distinctive advising procedures to assist you in meeting your online educational goals. We have advisers exclusively available to you via online chat, telephone or email to provide assistance with a variety of concerns. To schedule an appointment, call 281-212-1611 (or 281-212-1615).

Additional Assistance for Online Students

We are honored that you selected UHCL as the school for your online degree, so we’ve developed a host of resources to help you succeed.

  Career Services
 
  • Read an e-book on career planning and job information.
  • Use an online career exploration tool.
  • Search for available jobs and post your résumé on Jobs4Hawks.
  • Download Cooperative Education information and forms.
  • Search for an on-campus job.
  • Find remote career appointments using Skype.

Career Services

  Counseling Services
 

Counseling Services

  Dean of Students
 

Dean of Students

  Disability Services
 
  • Download forms to initially register with the office.
  • Request accommodations.
  • Request textbooks in alternative formats.

Disability Services

  Health Services
 
  • Access Academic Blue – Blue Cross/Blue Shield Health Insurance information.
  • Enroll for Student Health Insurance using a credit card or a check.
  • Get your flu shot or other vaccines.

Health Services

  Math Center
 
  • Have an online tutoring appointment. Request one by calling 281-283-2460.
  • Send feedback about a tutoring visit.

Math Center

  Orientation and New Student Programs
 
  • Learn about orientation dates.
  • Find friends and family resources.
  • Access resources for new students.
  • View the calendar of upcoming events.
  • Learn about becoming an orientation leader.

Orientation and New Student Programs

  Student Diversity, Equity and Inclusion
 
  • View Annual Events Calendar
  • Register for first-generation, women, LGBTQ+, and other programs and groups.
  • Access information and learn how to volunteer in the following:
      • Resources and programs for a variety of diverse students
      • Diversity Leadership Development
      • Guidance for Professional Workshops

Student Diversity, Equity and Inclusion

  Involvement and Engagement
 
  • Access information about the following:
      • Student organizations, Student Government Association and Campus Activities Board (CAB) events
      • Student organization contact form, Organization Recognition application , and SGA forms
      • UHCL Day of Service and other volunteer opportunities
      • Student Leadership Conference and Student Leadership Retreat
      • Services and events offered by Campus Recreation
      • Student ID cards and UHCL Courtesy Shuttle Bus

Involvement and Engagement

  Student Publications
 

Access issues of the university’s award-winning student newspaper, The Signal.

The Signal

 

  Student Success Center
 
  • Review and schedule tutorial appointments.
  • Check Supplemental Instruction schedule.
  • Complete academic coaching referrals.
  • Attend online tutoring appointments for all supported subjects/classes.

Student Success Center

  Writing Center
 
  • Make an appointment for face-to-face, phone or online tutoring.
  • Register for workshops.
  • Participate in synchronous chat tutoring.
  • Download tip sheets, writing guides and PowerPoint presentations.

Writing Center

  Testing Center
 

Access information about and register for standardized tests such as the LSAT, MAT, Quick THEA and THEA.

Testing Center

Frequently Asked Questions

General Questions

  Where can I obtain my UHCL student ID card?
 

The Office of Online and Off-Campus Education Advisers schedule dates at the beginning of each semester to take student ID photos at most off-campus sites. Student ID cards are then mailed to students. Refer to your adviser for specific site information.

  How do I purchase textbooks?
 

Students can order textbooks online from the UHCL Bookstore. Ordering online allows you to specify your delivery method, either shipped to you or held for in-store pickup. A confirmation email is sent when the order has been processed.

  Is tuition different for online, web-enhanced, and face-to-face courses?
 

No. Tuition does not differ for online, web-enhanced or face-to-face courses.

  Does UHCL provide student services remotely such as counseling and tutoring?
 

Yes. However, due privacy issues, some services may not be fully available online. For example, students requesting personal counseling may have to travel to the UHCL Counseling Services department to receive counseling services.

  Are academic advisers available to off-campus students?
 

Yes. Academic advisers are available for off-campus students.

  Will I be able to have office hours with my instructor?
 

Yes. Instructors have assigned office hours and students may meet with instructors during office hours or may schedule an appointment with the instructor. Students should check the course syllabus through Blackboard to view instructors' assigned office hours.

  How do I pay for courses?
 

Tuition payments may be made online through E-Services. Students will need to have a student ID number, password and credit card to pay for courses online.

  What library services are available?
 

Library services are available online. Students have borrowing privileges and have access to library catalogs and online databases.

  What are web-enhanced courses?
 

Web-enhanced courses are face-to-face classes that may have between one and seven meetings replaced with Web activities.

  I have grievance with my instructor off-campus. Who can direct me to solve my problem?
 

Students should consult the Student Life Policy Handbook for procedures on filing a grievance with an instructor.

  Are there services available for students with disabilities?
 

Yes. Students may request assistance by contacting Disability Services.

Off-Campus Questions

  If I am enrolled in an UHCL on-campus class, can I attend any of the sections at the off-campus sites?
 

No. Students not officially enrolled in an off-campus course may not attend an off-campus course sections.

  Can I meet with an adviser at an off-campus location?
 

Yes. Academic advisers are available to meet students at off-campus locations. Contact your academic adviser to schedule an appointment

  How do I obtain my candidate plan of study (CPS) if I am an off-campus student?
 

Candidate Plans of Study are emailed to students via their UHCL Student Email Accounts. However, students may obtain a copy by contacting the appropriate academic adviser.

  Can I obtain an entire degree at the University of Houston-Clear Lake Texas Medical Center without attending courses at University of Houston-Clear Lake?
 

The Healthcare Administration Bachelor of Science degree may be completed through a combination of courses taken at the Texas Medical Center (online) and at UHCL Texas Medical Center. Both MBA and MHA/MBA graduate program can be completed at UHCL Texas Medical Center.

  How much is parking at UHCL Texas Medical Center, and which parking garage can I use to park?
 

Information on parking at UHCL Texas Medical Center is available at Texas Medical Center's parking page.

  Is there tuition reimbursement through my Texas Medical Center (TMC) employer?
 

Many TMC employers provide tuition reimbursement for employees. However, you will need to contact your human resources department to determine whether you are eligible for tuition reimbursement through your employer.